FAQ

When are your new releases coming out?

 

New releases are dropping Nov 12 @ 6PM ET. This will be a one month pre-order meaning your pieces will ship within one month of purchasing. 

I'm purchasing for an event, how far in advance should I order? 

I recommend purchasing at least 8 weeks before your event - this gives a generous window to account for shipping times should you need to exchange it for a different size. If ordering for an event feel free to leave me a note at checkout with your event date and I will schedule making your piece accordingly. 

What is made to order? 

Made to order means I make your garment after it's ordered. I only make what is ordered and nothing more. It's a way of slowing down the fashion industry without putting the onus solely on you, the customer. 

 What shipping method do you use?

All my items are shipped express using Canada Post. Tracking numbers will be provided to all orders in Canada & the US. I am currently not shipping international while I work to find better shipping options for my international customers.  

Do you do custom?

At this time I’m not accepting custom orders however I am always open to creative collaborations. 

 Are you going to make sizes over 20 available?

Yes! The rules for patterning change around a size 20 - it requires a technical education to be able to do the fit correctly. My goal is to spend time in 2023/2024 learning to fit sizes 20-28 and bring an extended size range to Proof. If you are a size 20 or over and would like a Proof piece please email me at info@proofcanada.ca